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Mailbox Cleanup Procedures


Tips on how to clean up your email mailbox and delete old/unnecessary items

  • Tip - Sort each folder (Inbox, Sent Items, Drafts, etc.) by size and delete emails that are large in size.
    • Click on the column that says "Size" and navigate to the first page of emails.
    • Here, you will find your largest emails - Emails over 100KB in size are large emails. Delete these emails to free up space.
  • Tip - Permanently delete your emails
    • Any emails you delete from the "Deleted Items" folder don't immediately get permanently deleted. You can choose to permanently delete these items.
    • Click on "Options" on the left side.
    • Scroll down to the bottom where it says "Recover Deleted Items" - Click "View Items."
    • From here, you can select the items you wish to be permanently deleted.
  • Tip - Recover accidentally deleted items - if you've accidentally deleted an email that you shouldn't have, for a short period of time you can recover those items.
    • Click on "Options" on the left side
    • Scroll down to the bottom where it says "Recover Deleted Items" - Click "View Items"
    • From here, you can select the emails you wish to recover. Any emails you recover are moved to your "Deleted Items" folder.
Cleanup Details:

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