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Frequently Asked Questions


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  • Backing up Eudora E-Mail
  • How to Download and Set Up Eudora?
  • How to Get Your RockMail Using Outlook Express?
  • RockMail Instructions
  • Internet Services and Access

  • What Do I Need to Connect to the Campus Network?
  • How to Use D2L?
  • How to Change your Password?
  • Macintosh Lab Locations
  • How to Logon to the Lab Computers (for the first time)?
  • What's My Network Name and Password?
  • How do I Connect to the H & I Drives (On-Campus Windows Users)?
  • University Network Usernames and Passwords
  • How do I Perform MS Windows Updates?
  • Off-Site Access

  • How do I change my Srunet Password?
  • How do I Connect to the H & I Drives (Off-Campus Windows Users)?
  • Telecommunications Technologies

  • Dialing Instructions for Alcatel Telephones
  • How Do I Get My Phone Serviced?
  • Telecommunications: Contacting Student Services and University Police
  • Telecommunications: Using Your Reflex 4004 Telephone
  • Telecommunications: Using Your Reflex 4010 Telephone
  • Telecommunications:  Using Your Reflex 4020 Telephone
  • Telecommunications:  Voice Mail on Reflex Telephones
  • Miscellaneous

  • How do I advertise on Channel 7?
  • How do I Find Technical Support?
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